Abstract:
This research is about studying guidelines for developing the operations of independent artists case study of Renisara. For this purpose, to study problem and obstacle that artist encountering during band operation. Also, the service marketing mix variables that affect employers decision to hire artist performance and the service marketing mix variables that affect consumers decision of visiting artist music performance. The methodology of this research is mix method of qualitative and quantitative research including 3 part. First part is qualitative research by in-debt interview the artist. Second part is also qualitative research that in-debt interview 3 employer that have been hire the artist. Third, the quantitative research using online questionnaires collecting from 400 consumers to analyze by statistic tools including distribution of frequency, percentage, mean and standard division The result showed that a problem of Renisra is lack of performance experience but has good management team to make efficient operation. The decision of entrepreneurs to select artist are their popularity performance and artist song . From the result ,therefore can create strategy for independent artists to improve operation. The Strategy contained M (Management Team) P (Performances Review) A (Analysis) C (Community) and S (Social media) . These five factor are accorded to the result qualitative research and quantitative research conclude to a MPACS strategy