Abstract:
In the information technology services, the service level agreement (SLA) plays an important role to ensure the quality of service that the provider can provide to the users. The provided services must be continuous and secure. However, some factors affect the data center environment and must be controlled and monitored such as temperature, humidity, cooling system, smoke detection, and electrical systems. Because these factors may cause the damage to the data and equipment in the data center.
Therefore, this research proposes the development of rack server security surveillance system. This system monitors the various data center environments and alerts the administrators when the abnormal event happened. When the administrators get the notification from the system, they can react fast to the data center environment problems. Thus, it will help protect data center equipment from damage and reduce time to recover the data center system.
From the testing, our system can display the temperature, humidity, smoke detector status information, and electrical usage in the data center in real-time. Moreover, the system can notify the administrators via LINE application and email when the system detects the abnormal events in the data center. The system evaluation from the experts in the system performance, convenience, and quality, we found that the mean score is 4.2 which is at a high level.