Abstract:
This research aims to 1) study the opinion level regarding trust factors of virtual
influencers among Generation Z consumers in the Bangkok Province, 2) examine the opinion
level regarding fashion purchasing decisions among Generation Z consumers in the Bangkok
Province, and 3) investigate the relationship between opinions on trust factors of virtual
influencers and opinions on fashion purchasing decisions among Generation Z consumers in
the Bangkok Province using surveys as a data collection tool. The survey contents reliability
and credibility were tested by using Cronbach's alpha with a sample of 30 participants,
resulting in a confidence level of 0.62. Subsequently, 147 research participants were
surveyed via questionnaire. Also, descriptive statistics and inferential statistic with Pearson's
Product Moment Correlation Coefficient were employed to determine the relationship
between independent and dependent variables.
The research revealed that the opinions on trust factors of virtual influencers have a
positive relationship with opinions on fashion purchasing decisions among Generation Z
consumers in the Bangkok Province at the highest level (r = .829), with statistical significance
of 0.01. Specifically, an increase in the credibility of virtual influencers significantly influences
the fashion purchasing decisions of generation Z consumers. Generation Z consumers
consider various factors related to the credibility of virtual influencer, namely trust,
expertise, respect, similarity to the target audience, and attractiveness when making
purchase decision about fashion products.