Anthana Sankwan. Service unfairness and customer's behavioral consequences : an investigation of the differences between stayers and switchers. Master's Degree(Marketing Management). Thammasat University. Thammasat University Library. : Thammasat University, 2012.
Title | Contributor | Type |
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Service unfairness and customer's behavioral consequences : an investigation of the differences between stayers and switchers
มหาวิทยาลัยธรรมศาสตร์ Anthana Sankwan | Pipop Udorn | วิทยานิพนธ์/Thesis |