A study of English communication problems among Thai employees in a Japanese trading company

Name: Chanannat Wisawajaroenkit

keyword: Intercultural communication

LCSH: Intercultural communication -- Thailand -- Case studies

; English language

LCSH: English language -- Study and teaching -- Thailand -- Case studies

; Business English

LCSH: English language -- Business English

; Language barrier

; English skills

; English training course

; Japanese trading company

Abstract: This study aimed to investigate English communication problems among Thai employees in a Japanese trading company. The participants of the study were Thai employees working as sales staff, sales coordinator staff and administrative staff, in one Japanese trading company in the Sathorn area. A questionnaire was utilized to collect the data, which were analyzed using the SPSS program. The findings indicated that the three positions have problems in English communication in different aspects. Sales staff do not have a problem in any skill of English communication while sales coordinator staff have a little problem in reading and moderate problems in listening, speaking, and writing. Administrative staff, however, have moderate problems in all English communication skills. Speaking was found to be the skill that most participants of all positions would like to learn to improve themselves

Thammasat University. Thammasat University Library

Address: BANGKOK

Email: preserv@tu.ac.th

Name: Tipamas Chumworathayee

Role: advisor

Created: 2015

Modified: 2021-09-15

Issued: 2021-09-15

วิทยานิพนธ์/Thesis

application/pdf

DOI: 10.14457/TU.the.2015.740

eng

DegreeName: Master of Arts

Level: Master's Degree

Descipline: English for Careers

Grantor: Thammasat University

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