แจ้งเอกสารไม่ครบถ้วน, ไม่ตรงกับชื่อเรื่อง หรือมีข้อผิดพลาดเกี่ยวกับเอกสาร ติดต่อที่นี่ ==>
หากไม่มีอีเมลผู้รับให้กรอก thailis-noc@uni.net.th
หากไม่มีอีเมลผู้รับให้กรอก thailis-noc@uni.net.th
Weerayuth Pianrapeekul. Willingness to communicate and self-efficacy in English among employees in a banking institution in Bangkok. Master's Degree(Career English for International Communication). Thammasat University. Thammasat University Library. : Thammasat University, 2016.
Willingness to communicate and self-efficacy in English among employees in a banking institution in Bangkok
Name: Weerayuth Pianrapeekul
keyword:
English communication
Abstract:
With the expansion of international banking business, people from different regions use English as a medium to communicate when dealing with financial transactions. However, business possibly suffers if the employees in banking institutions lack the willingness to communicate in English. This study aimed to investigate the level willingness to communicate and self-efficacy together with the relationship between these variables ; moreover, the participants views on methods to improve their confidence in English communication were gathered. Data were derived from 151 employees in a banking institution in Bangkok using a self-administrated questionnaire. The findings revealed that bank employees possessed the willingness to communicate and self-efficacy in English at a slightly higher than moderate level and that the willingness to communicate and self-efficacy were correlated. Employees in a banking institution valued a training course with native English speaking teachers as well as self-practice outside the workplace. Bank employees need to enhance their willingness to communicate and self-efficacy in English because a higher level of willingness to communicate and self-efficacy would make communication in the banking industry more effective. As this study focused only on an American bank context, it is recommended that the willingness to communicate and self-efficacy in English in a local bank context should be studied extensively
Thammasat University. Thammasat University Library
Address:
BANGKOK
Email:
preserv@tu.ac.th
Name: Nantikarn Simasangyaporn
Role:
advisor
Created:
2016
Modified:
2021-07-29
Issued:
2021-07-29
วิทยานิพนธ์/Thesis
application/pdf
eng
DegreeName: Master of Arts
Level: Master's Degree
Descipline: Career English for International Communication
Grantor: Thammasat University
©copyrights Thammasat University
RightsAccess:
ใช้เวลา
0.019007 วินาที
Weerayuth Pianrapeekul
| Title | Contributor | Type |
|---|---|---|
| Willingness to communicate and self-efficacy in English among employees in a banking institution in Bangkok
มหาวิทยาลัยธรรมศาสตร์ Weerayuth Pianrapeekul | Nantikarn Simasangyaporn | วิทยานิพนธ์/Thesis |
Nantikarn Simasangyaporn