Yan Hua Diao. The Impact of Job Competence on Job Well-Being : Taking Job Control Level and Perceived Organizational Support as Moderators, Psychological Ownership and Job Insecurity as Mediators. Doctoral Degree(Business Administration). . : Dhurakij Pundit University, 2020.
The Impact of Job Competence on Job Well-Being : Taking Job Control Level and Perceived Organizational Support as Moderators, Psychological Ownership and Job Insecurity as Mediators
Abstract:
The more capable a person is, the happier he is at work? why in reality, many competent people are unhappy at work, complaining and leaving their jobs? What are the psychological or organizational factors that contribute to this? This paper takes 328 questionnaires of supervisors and employees in the service industry as samples and verifies the mechanism of the relationship between job competence and job well-being.
The survey object of this study is more than 350 million people in China's service industry. The study select 6 provinces and 4 service industries (telecommunications, finance, tourism and education) with a large number of employees. A total of 360 people were sampled from 4 industries in 6 provinces. 60 people will be selected from each province and 90 people from each industry. that is 15 people is randomly selected from each industry of each province。
The research results show that job competence has a significant positive impact on job well-being, the stronger the job competence is, the higher the job well-being will be, and the positive effect of job competence on job well-being is mediated by psychological ownership and job insecurity. By test the moderating effect of perceived organizational support,it can be seen that the interaction between job insecurity and perceived organizational support is significant, indicating that perceived organizational support has a significant positive moderating effect. By test the moderating effect of job control level, it can be seen that interaction between job competence and job control level is not significant, indicating that the moderating effect of job control level is not significant.
The research results enrich the mediating and moderating mechanism between job competence and job well-being, and provide important theoretical support for managers to improve employees' psychological ownership and job security to enhance their job well-being,and provide new ideas to improve organizational support to retain and make good use of talents.