Abstract:
The purposes of this research were to 1) study the problems and requirements of the information system for service management of applied Thai traditional medicine center; 2) develop the information system for service management of applied Thai traditional medicine; 3) evaluate the efficiency of an information system model for service management of applied Thai traditional medicine; 4) evaluate users satisfaction on the information system for service management of applied Thai traditional medicine; and 5) propose a user manual of the information system for service management of applied Thai traditional medicine. The information system development was done through practical data of the center such as patients, information, patient treatments and other general center management. The information system developed on Internet Based System through Windows application together with MySQL by deploying System Development Life Cycle (SDLC), Context Diagram and Data Flow Diagram (DFD). The system was evaluated on efficiency by three experts and users satisfaction by one hundred samples of five medical centers with twenty person each. Sampling was done through simple sampling process. Research tools used was questionnaire.
The results revealed that:
1. The problem of using information systems found in applied Thai traditional medicine were (1) having a large of documents and (2) duplicating data files. The need to use the information systems included (1) meeting the needs, (2) ability to work in accordance with the function of the system, (3) easy to use, and (4) security of the system.
2. The information system was developed on the Internet Based System via Windows application together with MySQL database. The System Development Life Cycle (SDLC) was applied to accurately analyze the information of doctors information, patients information, history of patient treatments, booking information, and issuing reports.
3.The efficiency of the information system was appropriate at a high level (x ̅=4.25).The system analysis and design were the most appropriate (x ̅=4.42), followed by the use of applications (x ̅=4.38) and the database design (x ̅=3.95), respectively.
4. The users were satisfied with the information system at a high level (x ̅=4.42). To meeting the needs of the users, ability to work in accordance with the function of the system, and easy to use were the most satisfied (x ̅= 4.43), followed by the security of the system (x ̅= 4.38), respectively.
5. A 17 pages manual for the information system model for service management of applied Thai traditional medicine consisted of components of reports in the system, log-in method, the functions of tasks, log-out method, and remarks for using.
Keywords: Information system/ Applied Thai Traditional Medicine
Bansomdejchaophaya rajabhat universityThe Office of Academic Resources and Information Technology