Abstract:
This independent study aimed to study (1) personal factors that affected consumers decision making to purchase townhouses in the Lio Nov Don Mueang-Chaengwattana Project, and (2) corporate brand trust that affected their decision making to buy townhouses in the project. The sample size used in the research was 400 participants. The research instrument was a questionnaire. Statistics used in data analysis included frequency, percentage, mean, and standard deviation. The statistics used to test hypotheses were t-test and F-test. In the case of significant differences, the differences were examined by using LSD and the influence was checked by using MRA.
The results showed that most participants agreed that personal factors in the aspects of age and total family income did affect their decision making in buying townhouses. Moreover, the corporate brand trust was rated at a high level; corporate brand trust in terms of creditability (β = 0.253), benevolence (β = 0.155), and integrity (β = 0.180) influenced their decision making in buying townhouses at a statistically significant level of 0.05.
Since the corporate brand trust strongly influenced customer buying decision, It was recommended that the company needed to take such factors into account so as to develop and improve the quality of townhouses and service for its better image and being well-recognized by a group of consumers who, now and in the future, increasingly need their housing.