Needs for English communication skills of Thai employees in a multinational company

Name: Panida Karachedee

ThaSH: Burapha University. Faculty of Education

ThaSH: English language -- Usage

ThaSH: Communication in organizations

ThaSH: English language -- Spoken english

ThaSH: International business enterprises

ThaSH: วิทยานิพนธ์ -- ภาษาอังกฤษ

Abstract: Globalization allows the companies to extend their business to overseas and leads to the establishment of multinational companies around the world. Multinational companies consist of two or more nationalities of employees, i.e. the employees of the investor’s nationality and the local employees’ nationality. In this situation, the company shall define the common language to be used as company’s communication language. It is found that the common language for business is English, even in the case that both investor and local employees do not use English as their mother tongue language. For this reason, it is unavoidable for the employees to be fluent communicate in English in order to work at the multinational company. This research aims to study the needs of English communication skills of Thai employees and the factors that might affect the needs of English communication skills in the multinational company. It is found that most of Thai employees have insufficient English communication skills. This will affect the performance of both the employees themselves and the company. It is desirable to develop English communication skills of Thai employees to elevate the performance of both the employees themselves and the company. The researcher uses several tools to collect data, e.g. interviewing the management level employee and questionnaire for the sample group of Thai employees in multinational company. The collected data is then analyzed by statistics. It is found that English communication skills are essential for Thai employees in a multinational company. Furthermore, listening and speaking skills are needed to improve. The needs of English communication skills are varied according to some factors, such as working experiences, education level, and job descriptions.

Burapha University. Library

Address: CHONBURI

Email: buulibrary@buu.ac.th

Name: Chalong Tubsree

Role: Principal advisor

Name: Chalermsri Chantarathong

Role: Co-advisor

Created: 2017

Modified: 2565-02-24

Issued: 2019-08-09

วิทยานิพนธ์/Thesis

application/pdf

CallNumber: Th 428 Pa192N

eng

DegreeName: Master of Arts

Level: Master's Degree

Descipline: Human Resource Development

Grantor: Burapha University

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