Abstract:
An objective of this research is to study an operation environment and related factors of
domestic medical equipment and device industry and business in terms of production, marketing,
and general organization management. An interested population in this study is a group of
managers/executives from 150 medical equipment manufacturers which are listed by Medical
device control in Thailand. The tool that is used in this research is questionnaire. The data from
questionnaire is colleted by either in-person interview or postal mail. This data is analyzed by
frequency, percentile, average, standard deviation. Also, when ANOVA is used, a difference of
data pair is analyzed by using Scheffe analysis method. All the statistics analysis is performed by
using SPSS application software.
From this research, we reveal that most of the medical equipment manufacturers are
domestic small and medium entrepreneur (SME). These manufacturers are established for 11-20
years. They produce and sell their products both inside and outside the country. The amount of
sell in average is 51-200 million baths per year, and these manufacturers have been accredited for
ISO 9001:2000. Most of the manufactured medical equipments are basic equipment. The
manufacturers perform product research and development for the materials, machines, and main
parts. Produced medical equipment is developed based on an influence of market potential, and
patent licensing is general not applicable. Most of the products are endorsed by industrial
standards. The products are sold by authorized dealers. The market promotion is based on price
discount according to the amount of orders. Sell department of the manufacturer provides
an information and suggestion to the customers. We compare the difference in factors which
impacts the medical equipment production. This is analyzed through the classification of the
manufacturers. We discover that the basic factors have the significant statistical difference
with level .05. When we consider all factors thoroughly, the difference in factors has three
categories, i.e., production, production marketing, and general organization management. When
each of this is investigated, 11 differences can be identified, i.e., labor development, production
cost, packaging design, product diversity, negotiation and payment method, conditions on product
delivery/supply, technical support, background knowledge or skill of employee, and the
regulation and compliance information related to medical equipment.