Abstract:
The purposes of this research were to study sources of conflict, conflict management and to compare conflict management strategies of the school principals under the primary education office, Changwat Surin. Four hundred and forty school principals under the primary education office, Changwat Surin were randomized as the samples of this research. The returned rates of questionnaires were 100 percent. The data were analyzed by basic statistics : mean, Standard Deviation and tested hypothesis by t-test and F-test.
Research findings were as follows :
Sources of conflict often in the primary school were ranked as follows : Interaction issue, while the individual factors and organizational conditions ranks second and third respectively. From these three different aspects, analysis found that the stylistic differences in working of resources ranked first, secondly, the human relationship between teachers and thirdly the differences in goal. Sources of conflict were occurred less than others as follow : The differences in religion.
The conflict management strategies of primary school principals as classified by ages, administrative experiences, educational qualification and school sized were found that accommodating and compromising were most frequently used, and competing were the lest used.
There were statistically significant differences on the conflict management strategies with different ages and school sizes. There were no statistically significant differences on the conflict management strategies with educational qualification and administrative experiences.
Among five conflict management strategies implemented by the principals, with different type of school were found that there were statistically significant differences on accommodating and collaborating. There was no statistically significant differences on competing, avoiding and compromising.
From types of school were found that there were statistically significant differences on accommodating and collaborating between small school sizes and medium school sizes at .05 level, there was no statistically significant differences between medium school sizes and big school sizes.
There were statistically significant differences on collaborating between small school sizes and big school sizes at .05 level, there was no statistically significant differences between medium school sizes and big school sizes.