Abstract:
This research was aimed to study consuming behavior of non-alcoholic drinks by population in Surat Thani Province, marketing factors and external environmental factors affecting consuming behavior of non-alcoholic drinks, relationship between marketing factors and external environmental factors with external environmental factors external environmental factors with consuming behavior of non-alcoholic drinks. Data was collected through questionnaires filled in by 400 consumers of non-alcoholic drinks in Surat Thani Province. Statistical analyses employed are frequency, percentage, average, standard deviation and Chi-square value.
It was found that most of the samples were female aged around 20-30 years old, Buddhist, single, holding bachelor degree, still studying, having monthly allowance not more than 10,000 baht, with family of 3-4 members and born in Amphur Maung Surat Thani. The drinks chosen were milk with no preference in buying and bought them from stores near their houses or work places for daily consumption at their convenience. Each spending was between 20-40 baht for the purpose of enhancing their health. Overall marketing and external environmental factors showed high level of service. But once each aspect was considered separately, the results showed high service level in 5 aspects with price, products, distribution channels, culture and society at the highest, while marketing promotion and psychology were at moderate level respectively. Personal factors showed relationship with consuming behavior of non-alcoholic drinks by population in Surat Thani Province significantly at 0.05 while marketing factors and external environmental factors also showed relationship with consuming behavior of non-alcoholic drinks significantly at 0.05 as well.