Farsai Chanjaruporn. Survey of the purchasing decision and opinions regarding herbal cosmetic One Tambon One Product (OTOP) products among undergraduate students in Bangkok . Master's Degree(Health Business Management). Mahidol University. : Mahidol University, 2005.
Survey of the purchasing decision and opinions regarding herbal cosmetic One Tambon One Product (OTOP) products among undergraduate students in Bangkok
Abstract:
The purposes of this cross-sectional survey are to examine prevalence of herbal
cosmetic One Tambon One Product (OTOP) products purchasing and to survey
opinions regarding the products among undergraduate students in Bangkok using selfadministered
questionnaires.
Of 1,700 questionnaires distributed, 1,188 completed questionnaires were
returned. The result indicated that 28% of the respondents had purchased herbal
cosmetic OTOP products. Soap/shower cream, shampoo/conditioner, and scrubbing
agents were the top three herbal cosmetic OTOP products purchased. The study also
revealed that 71.51% of the respondents indicated that they would purchase herbal
cosmetic OTOP products in the future.
With respect to opinions regarding the products, most of the respondents had
no idea about quality (48.73%), reputation (47.59%) or attractiveness of appearance,
packaging and color of the products (37.36%). However, most of them (59.54%)
agreed that the price of the products was lower than that of general cosmetics. About
43% of the respondents thought that distribution channels and selling places were not
sufficient. In addition, a majority of them (43.63%) thought that there was not enough
advertising through various media.
When comparing buyers and non-buyers, the results showed significant
differences in age, gender, places of birth, living style, types of university, buying
style, perception regarding quality of Thai-made products and frequency of using
herbal products. In addition, it was found that buyers had a significantly more positive
opinion regarding the product than non-buyers.
These findings suggest that to promote the sales of such products among this
population, several strategies should be employed. For example, the government
should launch campaigns to increase acceptance of Thai-brand products and establish
more distribution channels or selling shops. In addition, quality as well as appearance
and packaging of the product should be improved.